We stand behind all of our products and work tirelessly to produce products that perform and are built to last.
Select products that are covered by our Destroyer warranty program are guaranteed to be free of defects in material and/or workmanship for three years from the date of purchase.
For more information refer to the Warranty Terms and Conditions below.
Warranty Terms and Conditions
Select outerwear * items are guaranteed for 3 years from date of purchase** In the unlikely event of a failure in materials and/or workmanship. If a product fails due to a manufacturing defect we will repair the product without charge, or replace it at our discretion. Our warranty does not cover damage caused by accident, negligence, improper care, modifications or normal wear and tear. Where possible, damage not covered under our warranty will be repaired for a nominal rate and shipping.
To start a warranty or repair request please use our online form. Email firstname.lastname@example.org with any questions. Shipping directions will be given upon return authorization.
Product must be washed before it is mailed for inspection and repair. A $20 cleaning charge will be added to any garments that need to be laundered by us.
Once product is received, we will evaluate the product for warranty eligibility or provide a repair estimate before work is performed.
Shipments to Strikt must be pre-paid. Send your product via a carrier that provides insurance and tracking as Strikt cannot be held liable for lost in-bound packages. We cover return shipping charges for all items deemed by us to be faulty. A complete description stating the problem along with pictures and consumer contact details should be included. We ship return warranty/repair items standard ground. Return shipments can be expedited for an additional charge.
**Our products are covered under warranty, to the original owner with proof of receipt, for three years from date of purchase.
Strikt Refund Policy-We will refund product for up to thirty days IF UNUSED, tags un-removed.
We will happily exchange product size for up to thirty days if dissatisfied with fit. Again, product must be unused with tags un-removed. Shipping not included.